Risk, revenue integrity,
and audit-ready follow up

PulseTrack closes the loop on results and incidental findings that are already documented. It creates tasks with owner and due-by, sends patient outreach through approved channels, and tracks an audit trail and metrics.

No. It does not re-interpret images. It acts on documented findings from radiology reports.

No. PulseTrack operates after discharge. We do not claim throughput or LOS improvements.

Base ROI uses hard dollars only: incremental completed follow-ups kept in-network, plus labor only when OT/agency or a deferred hire is confirmed. Soft items like malpractice expected value, bounce-backs, readmissions, and compliance penalties are shown separately and excluded from base ROI and payback.

Read-only pilot for 60–90 days. Deliverables include closure rate, time to contact and antibiotic change, escalation latency, contamination trend, and exportable task/audit logs.

EMR-agnostic. Initial integration is SMART on FHIR on the front end and Redox on the back end. Azure hosting. BAAs in place.

Either. The workflow is configurable by site. Ownership and escalation rules are visible in the task queue.

We support per-site or enterprise scope. Enterprise spreads the one-time implementation across sites.

Primary channel is MyChart when available. Email or voice can be enabled per site.

HIPAA safeguards with encryption in transit and at rest, least-privilege access, logging, and a SOC 2 path. A data-flow diagram and incident response playbook are available.